A few months back I was in the market for a new pair of active sunglasses after I updated my daily-wear prescription glasses. As someone who runs, bikes, hikes, and climbs with regularity, I have always enjoyed having a pair of durable and versatile sunglasses that I could carry with me on my adventures. Unfortunately, I have a fairly strong prescription, which often makes finding the right frames a real challenge. But just as I was starting to look for a new pair, I as thankfully introduced to SportRX.com.
What I found most impressive about the site is the sheer number of options that outdoor athletes have. There are literally hundreds of frames to choose from and you can even search based on your favorite activity, making it easy to find a pair of shades that work well for running or cycling or even golf. In my case, I went with the Nike Mercurial 6.0 because it is built to work well in a variety of sports. They also happen to look great too.
I had the chance to speak with Rob Tavakoli, the VP at SportRX. He told me that the company has been in business since 1996, which was the dark ages of the Internet. Back then, no one else was really thinking about selling prescription sunglasses online, so the website was truly ahead of its time. Since then, the business has evolved substantially, and as technology has advanced, so has site’s ability to meet the needs of its customers. For instance, it is now possible to upload your prescription directly to the site to ensure that the frames you choose are compatible with the lenses you need too.
Rob also told me that every order is reviewed by an optician to make sure that everything meets the customers requirements. If there is a problem with the order, SportRX reaches out to keep them informed and help to resolve the situation. “About 50% of our online customers speak directly with one of our opticians,” he told me. “This helps to ensure that they are getting the exact pair of sunglasses that they need.”
If something isn’t right, SportRX offers a comprehensive return policy, allowing customers to send back their glasses for a refund or credit towards a different pair. The goal is to make every customer happy with their purchase so they’ll come back the next time they need new glasses too.
In addition to having an amazing array of frames to choose from, and exceptional customer service, SportRX.com is also adept at handling difficult prescriptions that other places may have a hard time fulfilling. My prescription is tough, but it isn’t completely out of the ordinary, and the team there handled it quite easily. My finished pair of glasses were perfect, and I couldn’t be happier with the final results.
If you’re in the market for a new pair of active sports sunglasses, give SportRX a try. I think you’ll be just as amazed as I am by what they have to offer both in terms of physical products and service.
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